Privacy Policy

1. Information Collection

2. Information Usage

• ▪Platform Operations: To provide, maintain, and improve the MentorTrader marketplace functionality
• ▪Transaction Processing: To facilitate secure payment processing and manage subscription services
• ▪Communication: To send account notifications, platform updates, and respond to your inquiries
• ▪Service Enhancement: To analyze usage patterns, develop new features, and optimize user experience
• ▪Security: To detect and prevent fraudulent activities and protect user accounts

3. Information Sharing

4. Data Security

We implement industry-standard security measures including encryption of sensitive data in transit and at rest, secure access controls and authentication systems, regular security audits and vulnerability assessments, and secure data centers with physical and digital safeguards. While we strive to protect your information, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. User Rights & Control

• ▪Access Rights: You can request a copy of your personal data we hold
• ▪Correction Rights: You can update or correct inaccurate information in your account
• ▪Deletion Rights: You can request deletion of your data, subject to legal retention requirements
• ▪Portability: You can request your data in a machine-readable format
• ▪Marketing Opt-out: You can unsubscribe from promotional communications at any time
• ▪Cookie Management: You can control cookie usage through your browser settings

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on the type of data, purpose of collection, and applicable regulations. Account data is typically retained for the duration of your account plus a reasonable period afterward. Transaction records are kept as required by financial regulations. Analytics data is generally anonymized or deleted after 24 months.

7. Children's Privacy

MentorTrader is strictly intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our systems.

8. International Data Transfers

As a global platform, MentorTrader may process and store your information in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and compliance with relevant data protection frameworks. By using our platform, you consent to the transfer of your information to these jurisdictions.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes via email or prominent platform notices at least 30 days before the changes take effect. Your continued use of MentorTrader after updates indicates acceptance of the revised policy.

10. Contact Information

For privacy-related inquiries, data access requests, or concerns about our data practices, please contact our privacy team at [email protected]. We aim to respond to all privacy requests within 30 days. You may also have the right to lodge a complaint with your local data protection authority.